Provisioning

CustomCall provides solutions for all your provisioning and gateway needs, as well as Sales Order Tracking, Billing Integration, real-time reporting and more. Service providers can electronically bond to the ILECs OSS system and perform all the Pre-Order and Ordering functions needed to acquire new customers quickly and efficiently. Our CompleteSuite allows facilities based carriers to acquire new customers, convert UNE-P customers to UNE-Loop and process all necessary ancillary services from one application.

    Provisioning using CompleteSuite provides:
  • LSR (Porting and DL)
  • Switch Activation
  • Set-top Activation
  • Truck Roll Scheduling Number Porting
  • Database Administration
  • E911
  • All order types supported (assume, new, changes, disconnects, etc)
  • All product types supported (POTS, Centex, DID, loop, etc)
  • Real-time Reporting
  • Web-services APIS
  • Integrated Pre-Order Functionality
  • Integrated Switch Provisioning
  • Bulk Order Management

No other competing solution can offer the feature set, technology standards, ease of use, low cost, reporting capabilities and real-time response. Customers are supported within the felectronic bonding to the following carriers: AT&T, BellSouth, PAETEC, One Communications, Verizon East, Verizon West, Qwest, and PRTC .

    Select Provising features include:
  • ILEC provisioning
  • Database Interfaces:
    • CNAM/LIDB
    • E911
    • SOA/LNP
  • Switch Interface:
    • SoftSwitch
    • TDM
    • DSLAM
  • Integration:
    • XML API
    • CORBA/SOAP/CLI
    • EDI
  • Technology:
    • Microsoft.NET
    • SQL 2005
  • Reporting
    • Real-time order reports
    • Hyperlinked orders for rapid changes
  • Orders Functionality
    • All order types
    • product types (POTS, Centrex, DID, loop with number port, etc.)