Billing
CustomCall’s billing solution is provided as a turnkey, hosted product for CSPs,
providing front-end order entry and account management, to back-end bill processing,
invoice production and statement delivery. Clients use CustomCall’s proprietary
front-end applications to enter and manage customer information that includes phone
numbers and enhanced services to which the customer’s end user has subscribed.
All stages of billing are handled by CustomCall.
- Mediation
- Rating
- Billing
- Invoicing
- Service Activation
- Bill presentment on paper invoices
- Taxation
- Payment Gateway
- eBill on line bill presentment
- Order Management
- CABs Billing
- LEC Biling
- Wholesale Billing
- OCN/LATA Billing
Rating – CustomCall allows individualized definition of product groups, call
types and rating.
- 2,4 or 6 decimal precision on each rated call record
- Plan-based pricing as a default or location specific
- Customer specific pricing for domestic and international
Supported Billing Features
- Multiple locations on a single invoice (“corporate billing”)
- Duplicate copies of invoices to non-paying sites
- Unlimited lines and features on a single bill
- True convergent billing
- Bundled service offerings
- Comprehensive call packages:
- Call type and jurisdiction based definitions
- Cross-product capable
- Sharing across multiple customers
- Flexible, complete product catalog
- Service availability based
- Item-related features and pricing
- Filters for sales or business group access
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Taxation for all service types and jurisdictions